Word on the street has it that there’s huge queues outside the Apple Store on Regent Steeet. I wonder what they’re queuing for?
Possibly the same as I will have to when I return a LESS THAN TWO WEEK OLD MacBook Pro 17inch currently suffering from random shutdowns.
I was on support for ages. They tell me I have to take it back to the USA where I bought it - isn’t Apple a GLOBAL company yet????!!! For crying out loud!
On the phone we went through some things to try to solve it. Reseating the RAM and resetting the Power Management [PMU] (remove battery and power - hold power button down for over 5 seconds) - but still, it shut down TWICE while we on the phone.
You could almost hear the guy on the other end of the support line sigh when I mentioned the phrase ‘random shutdown’.
Hopefully, when I’m back in Boston in January, they should have a register that I wanted to fix this within the 14days.
My only other option is to send it for repair. Even though it’s LESS THAN 14 DAYS OLD!!
Ooops that is bad luck Kosso