MacBook Grind

Oh no!!!! My four month old MacBook Pro has started to make an awful grinding, whirring sound as illustrated here, here and here.

Oh crap! I was very happy with it. I have never had a Windows laptop make this noise. It gets SO HOT too! I think this is why. Heat expands things dontchaknow. It sounds like the space for the fan to move has gotten smaller. Like the spindle it spins on has warped.

Now, as I bought it in the USA, does this mean I have to take it back there? Or can I take it to Apple in the UK? Y’know. Are they like – global? ;p I did buy AppleCare with it. But surely they should fix this anyway right?
The worst thing is, is that this means I will no doubt have to go without it for over a week!! I CANNOT AFFORD TO DO THAT! But I suppose now, I cannot afford not to. Hey Steve, could you please warm your hands first? They’re delicate.

So, if anyone out there has had the same problem and had to take theirs back, could you tell me – did you get a whole new one? Did you have to lock up all your files or reinstall anything at all on its return? Do they prod around your files? (Let’s not forget I’m CTO of folks) Should I trash the Windows installation on here?

Oh no. I really don’t need this now 😦

9 Responses to “MacBook Grind”

  1. 1 ade November 2, 2006 at 1:27 pm

    dont you have a spare tower ?

    i always have in case my main pc goes tits up (even that has a drive with a clean installation on it for back up) 😉

  2. 2 kosso November 2, 2006 at 1:45 pm

    Yes I have my main desktop PC – which really needs an overhaul (takes about 15 mins to boot up, seriously!) – but very hard to find a time window to do that while so busy.

    But since this MBP is now the fastest machine I own, I have been using it alot for work, going back and forth to the usa – and SL ;P

    It’s certainly the HOTTEST machine I have ever had. Unbelievable.

    I also have a MacMini, but but very few apps I NEED on it. I might have to go back to my painfully slow pc laptop – with a tiny screen.

    It just really sucks that Apple, the maker of oooo, such great machines should let a machine get sold that get this hot and has had so many problems, by all accounts.

  3. 3 Torley November 10, 2006 at 10:38 pm

    Koz, have you already taken a look at resources like this?

    I have a MacBook Pro too and have had my bare lap burned by it. Not pleasant. Since then, I’ve been using a towel.

    It gets so hot, maybe if I’m to be optimistic, it’ll save me on power bills come this chilly winter.

    I hope things get better!

  4. 4 Koz Farina November 11, 2006 at 1:11 am

    It’s kind of on and offish – especially when running SL ;p

    BTW – I run WindowsXP on my MBP too. 😉

  5. 5 Shaun Sullivan December 5, 2006 at 12:19 am

    I have the Macbook Pro 17 inch. i have had it for 4 months. It worked great for about 2 week then it wouldn’t boot. I took it in to apple. They replaced the harddisk and said it didnt halp anything, so replace the logic board. I get it back with a scratch that they put on it. I show them what they did. All the manager at the Apple Store did when I showed her the scratch, was to say “sorry”.. She wasn’t about to fix it. I go home and call Apple Customer Relations. I talk to them for a few minutes and tell them what went on. THey call the manager of the Apple store on the phone and she tries to cover her behind saying “she thought it was dirt”. I take it in the next day and they shipped off to have the scracted metal case replaced. They Apple repair facility replaces the case as i saw on the web site and stated it was read y to return. 2 or 3 days later I call Apple support and Customer Relations again to find out what is taking so long. they tell me the logic board is faulty and needs to be replaced. I tell them it was just replaced. Apple says that the Apple Extreme isnt working.I ask them if they could issue a replacement. They respond with “no, its too early to issue a replacement”. So they replace the Logic Board and ship it back 7-8 days later. I get it back with case replaced and 2nd replacement Logic bord. I thought it worked great, but did notice the fan sounded louder than the previous ones. The Macbook still seemed to work great until about a week ago. Now it get very hot and when it does, the fan make a grinding sound. I took it in acouple of days ago and the Apple store wants to run a stress test on it. Since then the Macbook is now becomming very unresponsive, very terrible performance, lag in time of starting applications. I guess I have to take it in again. It will probably have it’s 4th Logic board put in. Unless they think its would be time to issue me a replacement. I will most likely call Apple Customer relations first to let them know the problem is happening before taking it in for their diagnostics.

  6. 6 CRM for small business January 8, 2007 at 10:38 am

    Within the last week I’ve had the strange fan grinding as well. I’m not happy as I can’t do without my precious MBP either! At the moment, I’m praying it will fix itself!


  7. 7 kasra March 14, 2007 at 7:28 am

    I have the same exact issue! Did you ever find a solution?

  8. 8 CRM December 2, 2007 at 6:39 am

    Actually I found that mine was due to a faulty fan. It was still under warranty so I just got it changed over and no problems!

    Temperatures rise dramatically when it happens so you’ll know it’s a fan problem.

  9. 9 Jeff Moore December 21, 2007 at 8:40 pm

    I have the same problem. Bad Fan, under warrenty. I’ve been avoiding taking it in though. How long were you without your computer? Did they give you back the same computer you sent in?

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Who is this ‘kosso’ anyway?

I am a 'Createc'. A creative technologist, entrepreneur/ hacker/ geek. Worked on building things on the web for over 12 years.

Used to work at BBC News interactive and created the publishing and delivery systems for video news to get distributed on huge screens in major railway stations around the country.

I left the BBC to become CTO / sole-lead architect/developer at for three years.

I have now left them to build a start up a new system called 'Phreadz', which is a 'Social Multimedia Conversation Network', integrating everything that is 'V.I.T.A.L' to us on the web. Video, Images, Text, Audio and Links.

I built the whole thing my myself. I programmed every line of code and positioned every pixel. I'm looking forward to attracting an hiring new members of the team to help me out! :)

There are currently over 1000 happy and helpful beta testers on the system so far and one client of a white-labelled solution.

@kosso : twitter

kosso's flickr stream

November 2006
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