Word on the street has it that there’s huge queues outside the Apple Store on Regent Steeet. I wonder what they’re queuing for?
Possibly the same as I will have to when I return a LESS THAN TWO WEEK OLD MacBook Pro 17inch currently suffering from random shutdowns.
I was on support for ages. They tell me I have to take it back to the USA where I bought it – isn’t Apple a GLOBAL company yet????!!! For crying out loud!
On the phone we went through some things to try to solve it. Reseating the RAM and resetting the Power Management [PMU] (remove battery and power – hold power button down for over 5 seconds) – but still, it shut down TWICE while we on the phone.
You could almost hear the guy on the other end of the support line sigh when I mentioned the phrase ‘random shutdown’.
Hopefully, when I’m back in Boston in January, they should have a register that I wanted to fix this within the 14days.
My only other option is to send it for repair. Even though it’s LESS THAN 14 DAYS OLD!!